"We built a home with Brookside that was completed a little over a year ago. We are extremely happy with the home and would recommend Brookside without hesitation. After we had settled on a plan (the Gabriel plan), I was impressed that one of the owners of Brookside came to the site himself to discuss with us the placement of the building and offered suggestions and resources that only someone with a great deal of experience--and local experience--would have been able to provide. Our property is heavily wooded and on an unpaved road in the country. Brookside was able to accommodate our location and assist us with everything we needed for a smooth build. We were living in California and working with the Brookside team primarily remotely. Our sales consultant/CAD designer, Joshua, was extraordinary to work with. His patience and expertise with the design changes, suggestions/recommendations and knowledge of the process was invaluable to us. This was the first home that we had built (although we were simultaneously involved with building an additional dwelling unit at our California property that took the same amount of time to build but should have been a much smaller project) and Josh made the process seamless. As with any building process (I am experienced in senior housing development), there were glitches along the way. We caught a couple issues during visits to the site which were immediately corrected. We also wanted a few changes after we saw the building taking shape which were also accommodated--some with a change fee, others not. For me, not being able to see a model home of the plan we chose (or other plans) was a bit of a negative. After the home was built it did not seem as large as I had pictured it and we wished had built a larger home: this was no fault of the builder, of course--just a suggestion for consideration when choosing a plan. The large variety of plans that Brookside offers and their ability to modify and customize the plans was a huge selling point for us. Our Brookside home is exceptionally well built and gives us great peace of mind that we will enjoy the home for many years to come. Our experience with Brookside has been excellent and they have proved to be a builder of integrity and value."
CROCIANTE FAMILY
